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Sibley Hall Residence    Sibley Hall Residence
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FAQS

FREQUENTLY ASKED QUESTIONS

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APPLICATION / ACCEPTANCE PROCESS
1. How do I apply for Residence?
2. What is the $300.00 deposit used for?
3. When will I find out if I have been accepted into Residence?
4. What is included in the acceptance package?
5. What if I can not make the payment options in the acceptance package?
6. What are Primary and Secondary Contacts?
7. When do I have to send my acceptance package back?
8. I have a medical concern and require special consideration in the room assignment process. What should I do?

MOVE-IN / MOVE-OUT
9. When can I move-into Residence?
10. Can I move in early or move out late?

LIVING IN RESIDENCE
11. How is my roommate selected?
12. When do I find out who my roommate is?
13. When do I find out what room I am in?
14. Am I required to purchase a meal plan?
15. Is housekeeping services offered?
16. What if something breaks in my room?
17. When is the front desk open?
18. Are co-ed or family accommodations available?
19. Is parking available for Residents?
20. Can I bring additional cooking devices?

TERMINATION & CANCELLATION
21. What happens if I decide to cancel or withdraw from residence?
22. If I cancel my Residence application will I receive my money back?

OTHER
23. Can I visit the Residence?
24. How do I get an Income Tax receipt?
25. What is the difference between the Sibley Hall Residence and the Spruce & Cedar Houses?

1. How do I apply for Residence?

You can apply for Residence by filling out the online application. Applications are received and processed on a first come first serve basis.  We will accept applications until we are full, any applications we receive after we are full will be put on a waitlist. Please note: When you apply for Residence you are required to pay a $300.00 deposit.

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2. What is the $300.00 deposit used for?

A deposit of $300.00 is required with all applications for Residence. Once you have moved into Residence, your deposit is used as a damage deposit for your room. It is returned to you less any charges owing after you moved out. You will be required to fill out a Room Inspection form upon arrival to the Residence. This form will be held on file for the duration of your stay with us; once you have moved out we will compare your room inspection form to the current state of your room. Payment for your deposit can be made by certified cheque, money order, or bank draft. Personal cheques are not accepted. Please make them payable to "Campus Development Corp" and include the applicant’s full name in the memo section of the cheque.

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3. When will I find out if I have been accepted into Residence?

Congratulations! The Confederation College Spruce & Cedar Houses offers guaranteed residence to the first 64 students for the 2017/2018 intake.

Acceptance emails will be sent out starting May 15, 2017. Applicants must meet all required deadlines with their paperwork and payments. (Please note: Payment plan is an option and must be approved by the Manager.)

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4. What is included in the acceptance email?

In the acceptance email you will receive a number of documents, including a Welcome Letter, Student Information Form, and the Student Residence Agreement. These three documents will provide you with all of the critical information you will need to know about the next stages of the acceptance process. The Welcome Letter provides some brief details for you to keep as a reference; however, we need you to fully complete the Student Information Form. It asks for important information related to contact information, payment information, health information, emergency contact information, and a personality profile questionnaire to help us match you with a roommate. Also included in the acceptance package will be a copy of your Student Residence Agreement (SRA), which is a legal document that serves as the contract between you and the Confederation College Spruce & Cedar Houses. Please ensure you read it over carefully, complete the first page, final page, initial each page at the bottom, sign it, and return it to the residence with your Student Information Form by July 6, 2017.

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5. What if I can not make the payment options in the acceptance package?

If you are unable to meet the payment options set out in your acceptance package please contact one of the Residence Managers to discuss an alternative Payment Plan.

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6. What are Primary and Secondary Contacts?

It is strongly recommended that these contacts are the parents or legal guardians of the resident. As the Primary or Secondary Contact you will serve as an emergency contact and you may also be contacted if any other significant concerns or problems arise with the resident. In the case where the Primary contact is unavailable, the Secondary contact will be contacted. Once the Residence is provided with this contact information, the Manager will notify the Primary and Secondary contacts, via the supplied e-mail, that they have been identified as Primary/Secondary Contacts for the Resident. This e-mail will outline the role and responsibility of the Primary/Secondary Contact and provide the Primary/Secondary Contacts with the opportunity to opt-out of this role.

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7. When do I have to send my acceptance package back?

You are required to send your acceptance package back by July 6, 2017. Please ensure all paperwork is completed in full and payment is included with your acceptance package.

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8. I have a medical concern and require special consideration in the room assignment process. What should I do?

Please download and complete a Request for Special Consideration Form to provide us with more information about how we can support your success in Residence. Students requiring special accommodations on campus are encouraged to also contact the Disability Services office on campus.

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MOVE-IN / MOVE-OUT

9. When can I move-into Residence?

The official move-in date for Residence is September 2, 2017.

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10. Can I move in early or move out late?

The Residence does not offer any move in early or move out late dates.

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LIVING IN RESIDENCE

11. How is my roommate selected?

Everyone who is accepted into Residence must fill out a ‘Personality Profile’ that is located in your Student Information Form. Your roommate is selected based on your answers to the personality profile. We recommend that you fill out the personality profile by yourself and answer each question truthfully. This way you end up with the best match possible. You may request to live with a friend while in the Campus View Residence, and as long as you have all been accepted, and you all request to live with each other, we will place you in the same suite. Please note that there are no co-ed suites available.

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12. When do I find out who my roommate is?

In August we will email out a confirmation of roommate notice which will include the name and contact information of your roommate. If you have not already done so, you can contact your roommate and get to know them better. Please refer to the Residence Life section of the website. Here you will find important questions you can ask your roommate(s) in order to get to know them better.

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13. When do I find out what room I am in?

We do not give out your room number prior to your arrival. The reason for this is that changes to our room registry may occur before you arrive and we want to ensure we provide you the correct information about your room. This information will be given to you upon your arrival.

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14. Am I required to purchase a meal plan?

It is not mandatory to purchase a meal plan while living in the Spruce & Cedar Houses. Confederation College does offer meal plans through their food service provider Sodexo. If you are interested in purchasing a meal plan please visit: confederationc.on.ca/cafeteria

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15. Is housekeeping services offered?

There is housekeeping services available for the common area's in the residence. There are no housekeeping services for the rooms. It is the responsibility of the student in the room to clean it.

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16. What if something breaks in my room?

If something breaks in your unit, please email maintenance@confederationrez.ca and outline your issue. This request may take a few days to get to so we ask you be patient. If it is an emergency we ask that you alert our staff to the situation. Please note that any damage to the unit that has occurred at the fault of the resident will be billable.

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17. When is the front desk open?

The Confederation College Spruce & Cedar Houses does not have a front desk but students can visit the Confederation College Sibley Hall Residence front desk. The Sibley Hall Residence is open the following hours:

Monday- Thursday
Friday
Saturday
Sunday
9am - 12am
9am - 3am
5pm - 3am
Closed

Resident advisors are available on and on call basis when the office is closed.

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18. Are family or co-ed accommodations available?

The Residence does not offer any family or co-ed accommodations.

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19. Is parking available for Residents?

The Residence does offer on-site parking. Parking passes are available at http://www.confederationc.on.ca/publicsafety/parking.

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20. Can I bring additional cooking devices?

All cooking devices must have automatic shutoff, be approved by CSA, and must not have an open element (for example hot plates and indoor grills are not permitted).

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TERMINATION & CANCELLATION

21. What happens if I decide to cancel or withdraw from residence?

If you wish to cancel or withdraw from residence, please complete a Cancellation/Withdrawal Request Form. Cancellations occur prior to move-in. Withdrawals occur after move-in. Residence cancellations and/or withdrawals will not be granted until this form has been received. This form must be submitted to the Front Desk by students at least 5 business days before the desired date of cancellation/withdrawal. Staff will contact the student to follow up with this request. Students are advised to read and review the Termination and Cancellation section of the Student Residence Agreement (SRA). Cancellations, withdrawals and refunds will be granted in accordance with these policy statements.

Cancellations will not be accepted over the phone. Please refer to the cancellation policy located here: Termination and Cancellation Policy

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22. If I cancel my Residence application will I receive my money back?

Please refer to the cancellation policy located here: Termination and Cancellation Policy

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OTHER

23. Can I visit the Residence?

We would be happy to have you visit the Spruce & Cedar Residence and provide a tour. Stay overnight at our Sibley Hall Residence and take advantage of the special rate of $35.00 per night we are offering to all Residence applicants and their families. An appointment to visit the Residence can be made either by phone 807-475-6383 or by email info@confederationrez.ca. In the meantime, you can visit our Virtual Tour and check out the Residence.

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24. How do I get an Income Tax receipt?

The Residence is a "designated Residence" for property tax and rent purposes, meaning that Residence fees cannot be claimed on income tax returns. The only claim that is allowed is $25.00 for the year (with no receipt necessary), as directed by the Ontario government: 5006-TG, T1 General 2012 - ON-BEN Application for the 2014 Ontario Trillium Benefit and the Ontario Senior Homeowners' Property Tax Grant. For this reason, the Residence does not issue tax receipts for Residence fees.

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25. What is the difference between the Sibley Hall Residence and the Spruce & Cedar Houses?

The Sibley Hall Residence is a more traditional style residence with single or double bed units and communial amenities. The Spruce & Cedar Houses feature four bedroom units with a large kitchen and living room with full appliances.

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